Thursday, February 01, 2007

Truelogic Financial Corporation - bottomfeeder ...

866-488-4299 is a particularly nasty nuisance caller, I am told ...

Would not have known about it except yesterday I received a call (did not answer) from that number.

References associate that number with a company called Truelogic Financial Corporation, 7100 E Belleview Avenue, Greenwood Village, CO 80111-1632 telephone: (720) 974-0386

TFC uses a robot dialer to leave a message from "Michele Thomas who provides 866-488-4299 as the number to call for an "important message."

The message includes a "reference" number to submit when responding.

Similar calls come from Truelogic using "Stephanie Jones (1-877-337-3099)" as call back info.
_

Such calls are received from Truelogic even by people who have never had ANY delinquent debt, received by elderly people who owe no past due debts, and some of those people are coerced into paying debts which were never theirs.

How Truelogic decides who to call is unknown, but such calls are outright harrassment, in part because they are meant to be intimidating.

Truelogic is a *bottomfeeder* that buys old debts for pennies on the dollar, referring to itself as a "third-party collection agency" which reportedly even goes after old magazine subscriptions against subscribers who have relocated.

A Truelogic representative has been quoted as saying:

"The secret is to give them lots of information, and they'll give you information back."

In otherwords, if the caller gives you an address, a name similar to yours, a (any) telephone number, a number that sounds like a social security number, and anything else that sounds legitimate - YOU will "correct" the caller by giving them accurate information they can run with. The caller then has something to work with - correct person or not.

One intimidating tactic Truelogic uses is to demand SSN and DOB up front, before the callback can proceed.

One thing I cannot stress enough is NEVER give anyone you do not know your Social Security Number over the phone - careful even if you do know the person. NEVER give your date of birth. DO NOT volunteer your address to any caller. If you MUST verify your SSN, give ONLY the last four digits - NEVER any more than that ... but I do not recommend even verifying your SSN with a caller you do not know.

As I have said in the past, if you receive a phone call which, for instance says it is from your bank (or from any company you DO have an account with), be polite and gather as much information as you can about the purpose of the call, the *problem* alleged to be the purpose of the call, the caller's name and position with the company, location, and a call back number.

Do not be surprised if you cannot collect those details, and DO NOT complain if the caller does not give them.

Instead, once you are satisfied you have gathered enough information for yourself, then politely terminate the call.

Do not tell the caller what you intend to do next, but what you DO next is to call the bank or company, using the normal number(s) you already have for contacting that bank or company. Do NOT use the number you were given in the previous call. Make sure you are talking with a representative of the company you think you are calling.

Again, first get the name of the person you are talking with, write the name down along with the date and time of your call, then tell the person about the previous call you received, what the caller said was the "problem" needed resolved, and verify that problem exists (do not be surprised if it does not exist).

Remember that if your bank or another company through with you have an account in your name has a problem with your account, that business will send you something in reference to the *problem* through the US Postal Service. They will not resort to a phone call or an e-mail - the notice will be sent as a routine part of their automated business processes.
.

0 Comments:

Post a Comment

<< Home